Project planning and layout
We read the architectural drawings, split the building into floor zones, and propose a construction and seam direction for each. Long corridors, lift lobbies and ramps usually need different answers.
Service
Technical Support
A commercial floor is a system, not a roll. Sheet or tile, adhesive, primer, smoothing compound, welding rod and trims are quoted, planned and documented together — and the crew that installs it can be trained before the material ships.
Floor System Solution
Most failures we are called to inspect are not wear-layer failures. They are interface failures: a primer that did not bond to a dusty screed, a smoothing compound applied over a slab with no moisture barrier, a seam that opened because the sheet was not acclimatised. The material was fine; the system around it was not.
So we quote flooring as a system. A single document lists the covering, the adhesive, the primer, the smoothing compound, the welding rod, the trims and the wastage allowance, each with its consumption per square metre. If a client already has a contractor and only needs material, that is fine too — but the system is still specified, so nothing is left to guesswork on site.
The twelve services below are what that promise looks like in practice. They are included with project orders — not sold as an extra.
What we do before the first roll is opened
Performance assessment
Traffic class, slip rating, fire classification, static control, chemical exposure and acoustic requirement are checked against the intended use, and any gap is flagged before the order is placed.
Area take-off
Quantities are measured from drawings rather than from a site estimate, with roll-width optimisation so that offcuts do not become waste.
CAD drawing handling
Architect files are cleaned up, then turned into laying plans: seam positions, welding layout, pattern direction, transitions and setting-out points for the site team.
Sample submission
A4 swatches for approval, larger strike-off pieces for colour matching on site, or a project sample board combining floor, skirting and trim.
System quotation
One sheet, itemised per square metre: covering, adhesive, primer, compound, welding rod, trims, wastage. Nothing appears on the invoice that was not on the quotation.
Mixed container loading
Several references, thicknesses or accessory lines can share a container. We produce the pallet plan and loading sequence so that the material needed first comes out first.
Substrate preparation and strengthening
Moisture and pH testing, dust and old-adhesive removal, grinding, priming, and where the screed is weak, reinforcement or a new levelling layer.
Crack repair
Cracks are diagnosed before they are filled. Shrinkage cracks are opened, cleaned and filled; moving or structural cracks need a different detail, often a reinforced band or a movement joint above.
Self-levelling application
Compound is selected by thickness, area and curing window, then mixed and pumped to a flatness the covering can live with. Fast-track grades are available when the programme is tight.
Installation
Full-bond sheet with welded seams, coved skirting, tile layouts, stair work and ESD earthing. Installation is carried out by trained crews or supervised on site when the client uses their own team.
Wastage calculation
Wastage is not one number. Straight lay, diagonal lay, herringbone and small rooms each produce different offcut rates, so the allowance is calculated per laying method rather than guessed.
Installation Training
Training takes place at the installation training centre attached to the Foshan warehouse, on full-size mock-ups rather than sample boards: a screeded bay for substrate work, a wall for coving, and a welding bench where seams are cut, grooved, welded and tested in front of the trainer.
A standard course runs two days and ends with a practical assessment. Trainees keep the test pieces they produced, which is often the most useful thing they take home.
- Subfloor moisture, pH and dust testing before anything is opened.
- Adhesive selection, open time and roller weight for sheet and tile.
- Heat welding: groove depth, nozzle temperature, welding speed, seam trimming and testing.
- Coving, internal and external corners, and transition profiles.
- Pattern work: direction, matching, and setting out from a centre line.
- Cleaning, initial maintenance and the first-week care that decides how the floor ages.
Who the training is for
Installer training
For flooring contractors and their crews. Two days at the Foshan centre, or a shorter session on site before a large installation starts.
Dealer training
For distributors who sell and support the range: product construction, how to read a specification, what to ask a client before quoting, and how to handle a complaint.
On-site support
For projects where the client's own crew installs. A supervisor attends the first day, checks substrate readings and setting-out, and stays reachable for the rest of the programme.
Send drawings, site photographs and the intended use of each area and we will return a laying plan, a system quotation and a training proposal — usually within two working days.
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